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For passengers:
| Ticketing | Baggage check-in | Hand baggage | Special items | Dangerous items | Lost baggage | Passport control | Transit | Handicapped passengers | Children travelling alone | Travelling with a baby | Special menus

When preparing for an air journey, care should be taken for several special things to which no attention is paid during another kind of journey. For the sake of your comfortable and careless journey, below you can find the key points of departure prior to an air journey and the most essential related information.


  • Ticketing should be commenced 1-2 hours prior to departure
  • Valid passport (+visa)
  • Air ticketBaggage: max. 20 kg
  • Hand baggage: max. 1 pce 3-5 kg, 21x41x51
  • No metal items


As a rule, check-in, i.e. ticketing and baggage check-in, starts two hours prior to departure of the flight. It is advisable to arrive at the airport at this time but not later than one hour prior to departure for leaving enough time for every tasks to be done. Check-in counters are available at Terminal 1 as well as the upper - departure - levels of Terminals 2A and 2B of Ferihegy International Airport. Each passenger should have his/her ticket validated at the counter from where his/her flight departs.


For ticketing you need compulsorily your air ticket, passport, and - if it is required by the relations with the receiving state - a valid visa. It is advisable to check validity of the passport - and visa - in advance because your journey might be refused in lack of a valid passport and/or visa.

At ticketing several things might be decided in relation to your journey, such as the place of your final seat, the quantity of your hand baggage, the amount of the surcharge payable for baggage overweight, if any. Passengers may choose where to sit according to their air ticket class (Economy, Business, First Class) and depending on certain security regulations and empty seats. After ticketing passengers are given a boarding card indicating the exact place of boarding (boarding gate number), the time of boarding, and the seat number.

Baggage check-in

Baggage can be checked in at the check-in counter after ticketing. Each baggage to be checked in should be provided with a name label available at the ticket collector. In order to check in your baggage in a safer way, foiling of baggage is available for a charge in the passenger hall.

Generally, the maximum allowable weight of your luggage is 20 kg, but you should check with your specific airline beforehand. If the permitted weight is exceeded, a surcharge should be paid by each kilogram in excess. The measure of overweight is determined and written on the ticket by the ticket collector. The boarding card will be issued only when the passenger has paid up the surcharge at airlines or for the ticketing company.

Baggage is provided with the necessary marking by the ticket collector when checked in. Baggage that cannot be let down on the baggage conveyer (e.g. sport equipment, baby-carriages, musical instruments etc.) will be taken to the aircraft by the loading employees. Baggage checked in is exposed also to security check. If the security service finds such an item at screening which requires more thorough examination, the owner of the baggage will be escorted back to the checking point or will be asked to open the baggage. The content of the baggage will be checked in the passenger's presence.

Hand baggage

Ticket collectors have competence to determine which baggage may qualify as hand baggage, i.e. may be brought on board of the aircraft. As a rule, the acknowledged size of a hand baggage is 115 cm (e.g. 23x41x51 cm) and its weight is 3 to 5 kg, however, such rules may vary by airlines. If a hand baggage is too big or overweight, it should be checked in together with the other baggage checked in. It is advisable to pack sharp metal items (scissors, pocket-knives, etc.) in the baggage as these, in accordance with new security regulations, are not allowed on board. Only baggage checked by ticket collectors and provided with a 'cabin' label may be taken on board as hand baggage. It is advisable to pack things useful during journey, such as books, medicines or handkerchiefs, as hand baggage.

Special items

Musical instruments of big size, i.e. bigger than hand baggage, are admitted on board only if a separate ticket is purchased for them as they need to be placed on a separate seat. At ticketing Baby carriage, wheel-chairs will be provided with a special baggage label which may be used as far as the aircraft's door. They will be taken from the door down to the baggage space and then, at arrival, they will be brought from there to the aircraft's door by loaders. Transport of animals is rather limited. Inquire about details at the representation of the relevant airlines.

Dangerous items

Certain objects and materials endanger the security of flight so their transport is not permitted. Other items are not admitted on board and may be transported only as checked-in baggage for passenger security reasons. Other items, such as ammunitions, sport arms etc., may be transported only with great care if the related rules are observed. More details of these items are available under Security menu point.

Lost baggage

If a baggage does not arrive, do not think that it has lost finally. Often it might have only missed the flight but, as the destination is known from the baggage ticket, it arrives usually with one of the next flights. The work of baggage trackers are assisted by a network computer system. For lost baggage or that arriving damaged or short a compensation will be paid. Lost baggage should be reported in the arrival transit, after passport validation in the baggage hall, at Lost and Found customer service. The baggage lost will be recorded in a report. Baggage arrived with a delay or found will be delivered, if requested, to the given address. Losing of a baggage must be reported also the customer service of the airlines concerned.

Passport control

Check-in counters will be closed 25 minutes prior to the regular departure time of the aircraft and no passengers arriving after this time will be admitted to that flight. So it is advisable to go in the transit waiting room behind the check-in counter subsequent to ticketing, however, it is not compulsorily to do so immediately. It requires also a customary passport control when crossing the border and then a final security check. Important! You should keep not only the official document but also your boarding card at hand because it might be requested at passport control.


A passenger entering the transit area is deemed as already having left the territory of the country, having undergone ticketing as well as passport and security controls. The transit area is a more comfortable and diversified waiting area than the apron as passengers are awaited there by several restaurants, cafés, and the a wide range of shops. In front of individual boarding gates, there are a plenty of sitting places: so it is advisable to spend the waiting time in the transit area. There are ample opportunities for phoning, exchange, and purchasing in this area. Boarding gates are opened 25 minutes prior to departure as announced by the staff through the loudspeaker. For boarding you will need a boarding card.

Handicapped passengers

Handicapped passengers or those moving with difficulty may apply for a wheel-chair to be provided by the airport help service. If you need such service, it is practicable to report it as early as when purchasing your ticket, enabling the ground passenger service staff to await you at ticketing well-prepared. However, you may also use your own wheel-chair till boarding if you wish to dispatch it as a baggage. Nevertheless, you can board the craft only with the help of a special wheel-chair. Handicapped passengers have priority upon boarding.

Of course, a wheel-chair may be requested also at arrival. In this case the staff at destination will be aware of your such need and will assist you. A wheel-chair is not included in the free baggage limit, i.e. it is transported free of charge, and the airport's help service may also be used free. The acid accumulators of electric wheel-chairs should be removed from it and placed in a special (acid-resistant) box to be provided by the airlines. If it is not able to provide such a box, the accumulator should be left on the wheel-chair to be fixed in the aircraft's load space in a standing position.

Children travelling alone

Children of age 6 to 12 years may travel as 'Unaccompanied Minors' (UM). This intention should be reported at booking and the airlines will provide detailed information on the costs of this service. The lower and upper age limit might vary by airlines.

Children are guided and assisted by ground and air stewardesses during journey. Parents (relatives) may accompany the child to ticketing where an UM form should be completed for the journey. The form should indicate the following information: the particulars and contact data (phone number) of the person(s) assisting the child at departure (normally the parent(s)), the particulars of the child(ren), the route, the particulars of the person who receives the child(ren) at destination. After ticketing, the child(ren) will be escorted by a ground stewardess to the boarding gate, guided to the board, and handed over to the air stewardess. The parent (relative) assisting at departure should wait until the craft takes off.

Upon arrival, the child is awaited at the aircraft's door, escorted through passport control, assisted in handing over baggage, and handed over to the person indicated on the UM form, who should certify his/her identity. Attention! It is a strict rule that the child should not be handed over to any other person. Both ground and air stewardesses pay distinguished care of children travelling as UMs.

Travelling with a baby

Children under the age of 2 years may travel only with their parent(s) (escort(s)). They do not need a separate seat so their ticket is discounted. Parents may use the baby-carriage until boarding if it is carried with them. You may apply for a cradle (on certain craft types) and special food for the baby.

Special menus

You may ask for special food (e.g. vegetarian, milk-sensitive, kosher etc.) simultaneously with booking provided that it is 24 hours before departure. However, there are such special menus which should be ordered earlier. It is advisable to inquire when booking whether the airline concerned provides catering free of charge because it occurs more and more frequently that it may be used at one's own cost.

(Source - last update: 16/3/2008)



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